Privacy Policy
Last updated September 14th, 2026
This privacy policy describes the data practices of Wienelware (www.wienelware.nl), located in The Netherlands. It describes how Wienelware collects, uses and discloses information from its users when using one of these apps on Android or iOS:
- Custom Soundboard Maker App
By using the app, you agree to the terms described in this Privacy Policy.
Data Collection and Use
We collect limited technical and usage information to help us understand how the app is used, improve the app, and identify and fix crashes, errors, and other technical problems.
Depending on how you use the app, this information may include:
- App usage information, such as app sessions, screens viewed, and interactions with app features;
- Technical information about your device and app, such as device model, operating system version, app version, and similar technical information;
- Diagnostic information, such as crash reports, error information, and relevant information about the state of the app when a crash or error occurs;
- Identifiers associated with the app installation or device that may be used to distinguish app installations or understand usage and diagnostics.
We use this information for purposes such as understanding app usage, improving features, monitoring app performance, and diagnosing and fixing crashes and technical problems.
We do not use this information to identify you personally, and we do not intentionally collect the content of your soundboards, audio files, or other content you create in the app for analytics or diagnostic purposes.
Third-Party Services
We use Google Firebase to power our analytics and diagnostic infrastructure. Firebase processes technical data on our behalf in accordance with Google's Privacy Policy.
- Google Firebase (Analytics & Crashlytics): Used to understand app usage patterns and resolve stability issues. For more details on how Google processes data, visit Google's Privacy & Terms and Firebase Privacy Information.
- Apple App Store & Google Play Services: Used for platform services, distribution, and in-app purchase processing.
Data Storage
All soundboards, audio files, and settings created by the user are stored locally on the user’s device.
We do not have access to this content.
Subscriptions
If you purchase a subscription, payment is handled by Apple or Google.
We do not store or process payment information.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Thus, you are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.
Contact
If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us via info [at] wienelware [dot] nl or www.wienelware.nl