Privacy Policy
Last updated September 18th, 2025
This privacy policy describes the data practices of Wienelware (www.wienelware.nl), located in The Netherlands. It describes how Wienelware collects, uses and discloses information from its users when using one of these apps on Android or iOS:
If you choose to use these apps, then you agree to the collection and use of information in relation to this policy.
Data Collection and Use
The app itself does not collect or store personal data directly on its own servers.
To provide its core functionality, the app allows users to take or select photos of plants for identification purposes. These images are sent to a third-party plant identification API (Kindwise) to generate identification results and handles by their own privacy policy & terms of use.
The identification photos and resulting data may be temporarily stored by the API provider for processing, service improvement, or quality control. According to the provider, this data is stored anonymously and is not linked to individual users or device identifiers. Wienelware does not have access to any personally identifiable information and does not store the uploaded images or identification results on its own servers.
The legal basis for this processing is the performance of the service requested by the user (plant identification).
Anonymous Usage Data
The app may collect anonymous usage statistics (such as feature usage or error logs) to help improve app functionality and stability. This data does not identify individual users.
Third-Party Services
The app uses third-party services that may process data independently:
Plant Identification API
Photos submitted for identification are processed by an external API. Data handling by this service is governed by their own privacy policy. Wienelware encourages users to review the privacy policies of third-party services used by the app.
Note: For data processed outside the EEA, we rely on standard contractual clauses and the high security standards of our partners to ensure your data remains protected.
Data Retention
Wienelware does not retain identification photos or results. Data retention policies of third-party services are determined by their respective providers.
User Rights
Under the GDPR, you have the right to: request access to or deletion of your data, object to or restrict data processing, withdraw consent at any time (e.g., by revoking camera permissions in your phone settings). Note: Since we do not store personal data or images on our own servers, we may direct you to our third-party providers to fulfill certain requests.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Thus, you are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.
Contact
If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us via info [at] wienelware [dot] nl or www.wienelware.nl